.Our Policies
Reservations:
All reservations must be guaranteed with a credit card. Galbreath Creek
Cabins accepts Visa, MasterCard, Discover and American Express. No reservations
will be held if rental charges to a credit card are declined. Total
rental charges are due at, or prior to check-in.
Cancellations:
Galbreath Creek Cabins cancellation policy is as follows:
a)
Cancellations made thirty (30) days prior to arrival: Galbreath Creek
Cabins will refund guests deposit, minus a $40.00 processing fee.
b)
Cancellations between thirty (30) and fourteen (14) days of scheduled
arrival: guests will receive 50% of the deposit, minus a $40.00 processing
fee.
c)
Cancellations made less than fourteen (14) days prior to scheduled arrival:
guests will be charged the full rental amount.
d)
In the event of a documented emergency, (15 days or more before arrival
date ) Galbreath Creek Cabins will allow the guest a one-time opportunity
to reschedule the reservation for the same cabin for a stay within one
(1) year of the original arrival date. For rescheduling, guests will
be charged a $45.00 non-refundable processing fee for one and two bedroom
cabins, or a $75.00 non-refundable processing fee for three bedroom
or larger cabins. Cancellation policy items "a," "b,"
and "c," above will apply to the rescheduled reservation.
Item "c" of the above cancellation policy applies if a client
does not reschedule a reservation 15 days before the arrival date.
Telephone Cancellations
are not accepted. All
requests to cancel must be mailed or emailed, and Galbreath Creek Cabins
will confirm the cancellation in writing.
Handicap Accessible:
We apologize but at this time we have no handicap accessible cabins.
Most cabins require some climbing of steps or stairs. Therefore we do
not recommend renting a cabin if you are wheelchair bound or physically
unable to climb steps or stairs. We offer no refunds if you choose to
disregard this information.
Payment: DUE ON, OR PRIOR TO, ARRIVAL
unless advance arrangements have been made. Rental fees will be billed
to the same credit card used to reserve the cabin. With management approval,
a change in credit card can be made no later than 24 hours prior to
arrival date and such changes are subject to the processing fee established
by the credit card company.
Inclement Weather Policy: While
the winter months provide many opportunities for unique and unforgettable
experiences at Galbreath Creek Cabins, the weather in the mountains
is unpredictable from late November into December, January, February,
March and sometimes into mid-April.
During those months chains and/or 4-Wheel
drive vehicles may be required to access the cabins. Packing for stays
at Galbreath Creek Cabins during those months, should include the following
items: flashlights, drinking water, non-perishable foods, warm clothes
(in the event of a power outage) and a cooler for storing food. Galbreath
Creek cabins are equipped with grills that can be used under any weather
conditions. Please, come prepared for inclement weather and poor road
conditions. NO refunds are given for early departures.
In order to protect the safety of Galbreath
Creek Cabins clients, efforts will be made to contact guests as early
as possible if weather conditions become severe. If the cabins are not
accessible safely, we will attempt to locate suitable accommodations
for our guest or we will refund the deposits if unable to do so. Galbreath
Creek Cabins reserves the right to cancel reservations to protect the
safety of our guests under severe weather conditions.
Pets:
On occasion we will accept a pet at Galbreath Creek Cabins with an additional
pet fee and deposit. Please contact us prior to reserving your cabin
if you are planning on bringing a pet. Not all cabins are pet friendly.
Equipment Repairs /
Mechanical Failures: Galbreath
Creek Cabins makes every effort to maintain all equipment at the cabins,
including but not limited to hot tubs, TV's, fireplaces, air conditioning,
heating systems, etc. In the event of equipment failure, Galbreath Creek
Cabins will make every effort to repair the equipment in a timely manner,
NO refunds or credits will be issued.
House Parties: Due to strict liabilities,
parties of any nature are not permitted at cabins or the surrounding
property. In the event of a party all participants involved will be
removed from the property and no refunds will be granted for rental
fees or deposits. There are no exceptions to this policy. Galbreath
Creek Cabins does not rent to fraternities, sororities, or other large
non-family groups. Upon check-in, Galbreath Creek Cabins reserves the
right to refuse service to clients unwilling to adhere to this policy.
When staying in a cabin, please be mindful of others. Keep noise to
a minimum between the hours of 11:00 PM and 9:00 AM.
Galbreath Creek Cabins are smoke free, therefore, smoking is not permitted
inside the cabins.
** Prices are subject to change without notice. Please note that Galbreath
Creek Cabins has a 30 day cancellation policy as noted above.
Visa, MasterCard, Discover & American Express accepted.
Receipt of deposit constitutes acceptance to all terms and conditions
of rental.
Call us
anytime 1-877-943-8292 for information
or reservations
Have questions about our
cabin rentals or news in Bryson City? Contact us via email or telephone
to speak with a Galbreath Creek Cabins host. Find answers to Frequently
Asked Questions about our cabins, Bryson City and The Great Smoky Mountains.